Terms of Use & Booking Enquiries
Understand the distinction between sending an airport transfer enquiry and receiving an accepted, confirmed reservation.
Effective date: 24 October 2026. These website terms describe the static enquiry functionality included in this package. The operator must approve final commercial terms before launch.
Enquiries are not bookings
Submitting a request through the website generates a proposed WhatsApp message or email. It does not reserve a driver or vehicle. A journey is only confirmed once an authorised booking representative accepts the trip and agrees on the relevant terms.
Fare information
Unverified prototype fares are hidden by default. Quotes, included charges, waiting time, additional stops and payment conditions must be confirmed for the specific journey.
Vehicle availability
Vehicle photographs are illustrative. Exact model, condition, capacity and availability must be confirmed in writing for the booked trip.
Flight changes and cancellations
Any flight tracking, waiting, rescheduling, refund or cancellation arrangements are determined by the final confirmed booking terms, not by sending a website enquiry.
Special services
Airport protocol, security assistance and escorts are not implied as included in a transport booking. Any special request must be independently checked for availability, legality and appropriate authorisation.
Contact
For questions about a particular quotation or enquiry, use the contact details published on this website.
Online checkout and ride confirmation
Only server-approved fares are offered for online payment through the Paystack secure hosted checkout. Payment is recorded as successful after independent server-side verification. A receipt confirms the paid booking amount but does not, by itself, guarantee a driver has been assigned. Dispatch separately confirms assigned driver details and pickup instructions. Until a fare is approved for a route, the form records an enquiry rather than charging you.
Refunds, cancellations, waiting charges, additional stops and itinerary changes are subject to the final approved service policy and applicable consumer rights. Contact the operations team for a quote or clarification before payment. The service operator must publish its approved cancellation/refund schedule before collecting live customer payments.