Privacy Policy
How Airportshuttle.ng handles information provided when requesting an airport transfer.
Effective date: 24 October 2026. This policy describes the enquiry-first website as provided in this deployment package and must be checked against actual operations before publication.
Information you submit
The booking form can collect your name, phone number, email, flight details, date, airport, destination zone, passenger and luggage details, and instructions. These are assembled in your own browser into a WhatsApp message or email draft. The static website itself does not save a booking database.
Third-party messaging
If you choose to send an enquiry through WhatsApp or your email application, the information is processed by the corresponding service and by the booking team according to their respective practices.
Technical information
Web hosting providers may keep necessary server access logs. Payment processing uses a hosted Paystack checkout, and the website does not collect or store payment card numbers.
Why information is requested
Information is used to respond to transfer enquiries, clarify travel requirements, prepare quotations and coordinate an accepted booking. Do not send payment card information or identity-document photos in the general enquiry form.
Questions and requests
For enquiries relating to your submitted information, contact the address displayed on the contact page. The service operator must publish a verified controller contact and retention policy before launch.
Booking, payment and notification data
When you submit a booking, we store your name, email address, telephone number, flight and transfer details, selected route, travel time and ride status in a restricted operational database. Online payments are processed on Paystack’s hosted checkout. We retain payment references, approved transaction amounts and verification status, but do not store bank-card numbers, CVVs or account passwords.
Booking confirmation emails and operational notifications are delivered using an SMTP mail provider; optional transactional SMS alerts use Termii if enabled. We share the minimum details needed for booking coordination with authorised dispatch staff and service providers. Booking notifications are transactional, not marketing subscriptions.
Staff access is protected by authenticated sessions. Contact the verified official bookings email to request data access or deletion, subject to statutory and accounting retention obligations. The site operator must finalise the applicable retention schedule, company identity and legal notices before launch.